We want you to love your purchase! If for any reason you’re not completely satisfied, we offer a hassle-free exchange or return process for orders within Australia.
Eligibility:
14 days of delivery.
unused, unwashed, and in their original condition with all tags and packaging intact.
How to Request an Exchange or Return:
Email [insert email] with your order number and details of the item you wish to return or exchange.
We’ll confirm if your item meets our return policy and provide return instructions.
Pack the item securely and send it to the return address provided. We recommend using a tracked service, as we cannot be responsible for lost parcels.
Costs:
free of charge (standard shipping).
Refunds:
3–7 business days for the funds to appear in your account, depending on your bank.
Faulty or Damaged Items:
If your item arrives faulty or damaged, please contact us within 7 days of delivery with photos of the issue, and we’ll arrange a replacement, exchange, or refund at no cost to you.
Choosing a selection results in a full page refresh.
